Customer Service Representative Job at McLean & Potomac Dermatology and Skincare Center, Virginia

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  • McLean & Potomac Dermatology and Skincare Center
  • Virginia

Job Description

We are looking for a customer service representative to join our administrative team. Our administrative team is a key part of creating a warm and inviting atmosphere for our patients and providing excellent care.

This is for a part-time or full-time employment, to include some Saturdays. This position requires a one year commitment.

What You'll Do

  • Answer telephone calls on a multi-line telephone system
  • Schedule appointments in a cloud-based scheduling system
  • Check patients in before medical visits (insurance data entry)
  • Perform transactions for products, copays, co-insurance payments, and services
  • Take detailed messages from patients in electronic health records
  • Update medical records with insurance and demographic information
  • Perform miscellaneous administrative tasks (faxing, scanning, etcetera)
  • Manage schedule of four healthcare providers, medical assistants, and spa

What You'll Bring to the Team

  • Bachelor's degree from a four year university
  • Interest in the medical field and healthcare business process
  • Passion for skincare and patient care
  • Positive attitude and ability to work as part of a team
  • Strong time management and communication skills
  • Experience with ModMed preferred

Benefits and Perks

  • Health, Vision, and Dental Insurance
  • Retirement - 401k with match
  • PTO and Holiday Leave
  • Virtual resources for fitness and mindfulness
  • Generous product discounts and complimentary cosmetic services

McLean Dermatology and Skincare Center is a cutting-edge, privately-owned dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.

This position is for full-time on-site employment in our McLean, Virginia office.

Job Tags

Full time, Part time, Work at office,

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