Job Description

Job Description and Duties

Do you enjoy working in a fast-paced remote-centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Staff Services Analyst (SSA) to join our Business Management Bureau Team!

If this is you, then CDI may be the employer for you! Under the supervision of the Los Angeles Facilities and Business Services Manager, Staff Services Manager I (SSMI), this Staff Services Analyst (SSA) position serves as the Records, Forms and Business Services Support Analyst of the Business Services Los Angeles Unit, within the Financial and Business Management Division – Business Management Bureau (FBMD-BMB) – Facilities and Business Management Section. The SSA performs technical and analytical work in a variety of functions which includes Records Management, Forms Management, and Business Services within the FBMD-BMB. The SSA will express a high degree of initiative and provide excellent customer service in the development and implementation of various technical, analytical and staff administrative support activities including, but not limited to, Emergency Preparedness, Records Management, Forms Management, and FBMD-BMB Web Administration.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website () .  

Effective January 1, 2026, the California Department of Human Resources (CalHR) will change the classification name of Staff Services Analyst  to  Analyst I. For more information, visit the CalHR website ().

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Working Conditions

• Incumbent must be able to work in a high-rise building.
• Must be able to lift up to 50 pounds.
• Must be able to walk/stand for up to 8 hours a day.
  
• Some travel is required within the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel will/may include overnight stay. Overtime may be required.
• Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

• Exam list eligibility - refer to exam link below.
• Transfer eligibility, if applicable, for current/former civil service employees
• Statement of Qualifications
• Resume

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Analytical and problem-solving skills
• Knowledge/Experience of Records Management, Emergency Preparedness, Forms Management, Web Administration, Invoice Catcher/Coordination
• Excellent organizational skills
• Ability to work independently and under time constraints
• Must have good computer skills and knowledge of Excel, Microsoft Word/Outlook
• Ability to perform multiple tasks with accuracy, precision, and neatness
• Project management skills

Benefits

• Flexible work hours
• Remote work options
• Medical Benefits - including health, dental, and vision insurance
• Employee Wellness Program
• Employee Assistance Program
• On the Job Training
• Career Services Program
• Recognition Program
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401 (k), 457)
• Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Information

Step 1 - If you have not taken the Staff Services Analyst examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

Staff Services Analyst:

Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Flexible hours, Night shift,

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