Job Description
Description & Requirements Maximus is currently hiring for a Sr. Admin - Arbitration to join our New York State Arbitration team. This is a remote opportunity. The Sr. Admin - Arbitration will provide comprehensive administrative support to the New York IDR team. This role involves participation in daily operations, coordinating communications, and accurate data input to ensure the smooth functioning of the IDR process. This is a fast-paced, deadline-driven position.
Essential Duties and Responsibilities:
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position
- Function as a Subject Matter Expert in one or more process areas.
- Analyze data submitted for Independent Medical Review.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, labs and health plans to input necessary information into the system.
- Respond to incoming calls from clients, health plans, providers and enrollees regarding case status, questions about the program, and the appeals process.
- Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position.
- Create arbitration cases in the system.
- Send requests for information to providers and health plans.
- Close arbitration cases in the system.
- Analyze data received from providers and health plans.
- Collect and analyze incoming data and reports from treatment providers, facilities, participants, laboratories and health plans to input necessary information into the system.
- Respond to incoming emails from clients, health plans, providers and enrollees regarding case status, questions about the Program, and the appeals process.
Minimum Requirements
- Associate degree with 2+ years' experience.
- Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
- Ability to manage multiple tasks efficiently and maintain accurate records.
- Excellent written and verbal communication skills to interact with healthcare providers and insurance companies.
- Ability to work across multiple platforms.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and healthcare billing systems.
- Ability to successfully work in a fast-paced, deadline-driven environment.
- High level of accuracy in data entry and document management.
- Ability to work independently as a part of a team remotely.
- Experience with Salesforce platform highly preferred.
- Familiarity with insurance documentation, explanation of benefits, and/or claim forms highly preferred.
- Basic understanding of healthcare billing, CPT codes, and the No Surprises Act strongly preferred.
- Ability to commit to a training schedule of 8:00am - 5:30pm EST Monday - Friday preferred.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at
applicantaccommodations@maximus.com .
Minimum Salary
$
18.75
Maximum Salary
$
20.00
Job Tags
Minimum wage, Permanent employment, Contract work, Temporary work, Work experience placement, Currently hiring, Work at office, Home office, Monday to Friday,