Job Description

Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. 

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco . 

Here’s what you can expect from Watco: 

• Award-winning culture recognized by Forbes and Newsweek
• Competitive compensation and  benefits
• Paid on-the-job training with peer trainers 
• Leadership and development programs offered through Watco University 
• Career advancement opportunities

JOB SUMMARY

A Traffic Coordinator is a key professional responsible for managing and overseeing the flow of goods, materials, information, and even people within an organization or across multiple locations. This role is vital for ensuring efficient operations, timely delivery, and effective communication between various departments, clients, and vendors. Traffic Coordinators excel at organizing, scheduling, and troubleshooting to keep projects on track and workflows running smoothly. They act as a central hub, connecting different teams and ensuring that all necessary resources are available when and where they're needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Developing and maintaining project schedules, establishing timelines, and coordinating the flow of tasks and resources to meet deadlines
• Monitoring and managing the progress of projects, identifying potential roadblocks, and implementing solutions to keep things on schedule
• Serving as a liaison between departments, clients, and vendors, facilitating communication and providing updates on project status
• Working with teams to ensure the necessary resources (materials, personnel, information) are available when and where needed
• Generating and analyzing reports on project progress, identifying areas for improvement, and communicating insights to relevant stakeholders
• Anticipating and resolving issues that may arise during the course of a project or workflow, finding efficient solutions to keep things on track
• Managing shipping and receiving schedules, taking orders from vendors, tracking inventory, and ensuring timely delivery of goods
• Ensuring adherence to transportation regulations, safety standards, or internal policies relevant to the flow of goods or information
• Performs other duties as assigned.

QUALIFICATIONS 

• High school diploma or equivalent.
• One year of data entry experience is preferred but not required.
• TWIC card or the ability to obtain one.
• Strong written and verbal communication skills.
• Ability to collect, track, and substantial amounts of data.
• Bi-lingual is highly preferred but not required. 

KNOWLEDGE, SKILLS and ABILITIES

• Managing multiple projects, prioritizing tasks, and ensuring deadlines are met
• Effectively relaying information, building relationships, and collaborating with diverse teams
• Identifying issues, developing solutions, and making timely decisions
• Ensuring accuracy in scheduling, tracking, and reporting
• Proficiency in using project management software, scheduling tools, and standard office applications, especially Excel
• Handling changing priorities and working effectively in a dynamic environment 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Traffic clerks will work in an office setting, on-site at GPIP. The Traffic Clerk may occasionally have to leave the office and assist truck drivers which may expose them to various weather conditions not limited to rain, cold weather, heat, humidity…etc. Day-to-day operations consist of verbal communication with peers, clients, and other departments to achieve the task at hand. Also, a great deal of phone calls, emails and face-to-face communication with customers is needed to ensure we are serving and supporting our client to the best of our ability.

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